Privacy Policy

At UMI Flooring Renovation, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, or contact our team. By using our website and services, you agree to the terms outlined in this policy.

We collect personal information you voluntarily provide to us, such as your name, email address, phone number, address, and details related to your flooring project when you request an estimate, book a service, or contact us. We may also collect data automatically through cookies and tracking technologies, including your IP address, browser type, referring pages, and device information. This helps us improve our website performance and understand how visitors interact with our services.

Your information is used strictly for service-related purposes. This includes providing quotes, booking jobs, offering customer support, sending updates about your project, processing payments, and sharing important service announcements. We do not sell or rent your personal information to any third parties. In limited cases, we may share your information with trusted partners such as subcontractors or payment processors — but only when necessary to complete your job and under strict confidentiality agreements.

We use cookies and similar tools to enhance your browsing experience, remember your preferences, and monitor website traffic. You can disable cookies through your browser settings, although this may affect how certain features work.

Protecting your data is a top priority. We use standard security measures and best practices to safeguard your information from unauthorized access, misuse, or disclosure. All data is stored securely, and only authorized individuals have access. However, no system can guarantee 100% security.

You have the right to access, correct, or delete your personal data at any time. If you’d like to update your details, stop receiving communications, or request that we erase your information, please contact us at [email protected] or call (780) 215-5529. You can also unsubscribe from promotional emails by clicking the unsubscribe link included in our messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Sharing may occur with subcontractors or support services where needed, but all such interactions exclude any text messaging originator opt-in data or consent — this information will not be disclosed to third parties.

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from anyone in this age group. If we discover that a child under 13 has submitted personal data, we will promptly delete it.

This Privacy Policy applies solely to UMI Flooring Renovation’s website and services. We are not responsible for the privacy practices of any external sites linked from our pages.

We may update this policy from time to time to reflect changes in our practices or legal requirements. If any significant changes are made, we will notify users through our website or via email. We encourage you to review this policy occasionally to stay informed on how we protect your information.

If you have any questions about this Privacy Policy or how your data is handled, please contact us at [email protected] or use the contact form on our website.